Buy electricity tokens kenya

We have a wide number of convenient ways to pay your electricity bills. All payments are posted in your  electricity account on the same day.

We strongly encourage our customers to use the paybill numbers 888888 and 888880 for postpaid and prepaid bill payments respectively. Please follow the instructions below to top up your electricty.

1.

Select “Pay Bill” from the M-Pesa menu.
2.

Enter the Kenya Power business number 888 888.
3.

Enter your new Kenya Power account number e.g.

Enter the amount you wish to pay which should be between Shs.

100 and  Shs.35,000.
5.

Enter your M-Pesa PIN.

How to Buy Kenya Power (KPLC) Prepaid Tokens via M-PESA Paybill Number 888880.

How to Buy Kenya Power (KPLC) Prepaid Tokens via Equitel
 
1. Select Eazzy Pay from your Equitel menu
2.

Select Eazzy Pay from your Equitel menu
2.

Select Pay Bill from Eazzy Pay.
Choose the bank account number to pay from e.g.0123456789102
Select business number – KPLC Tokens
3.

Enter your KPLC Prepaid Meter Number (e.g.

37168917674) press OK
4.

Enter the amount you wish to pay which should be between Shs.

100 and Shs.500,000.
5.

Enter your Equitel PIN and press OK
6.

Confirm that all details are correct by pressing 1 OK
7.

You will receive a text confirmation of the transaction from Equity bank.
KPLC will then generate prepaid token valid for your meter and send via SMS.1

1.

Select “Pay Bill” from the M-Pesa menu.
2.

Enter the Kenya Power business number 888 888.
3.

Enter your new Kenya Power account number e.g.

Enter the amount you wish to pay which should be between Shs.

100 and Shs.35,000.
5.

Enter your M-Pesa PIN.
6.

UPDATE: Kenya Power on Sunday, September 15, 2019, issued a statement informing customers that the prepaid purchase token system was up and running after delays were experienced the previous night.

«Following a sustained system hitch affected our prepaid tokens generating platform last night, Kenya Power wishes to confirm that our engineers have successfully resolved the challenge.

«Working throughout the night, our system engineers managed to identify and restore the system on Sunday morning.

Enter your KPLC Prepaid Meter Number (e.g.

37168917674) press “OK”  4.

Enter the amount you wish to pay which should be between Shs.

Enter your Equitel PIN and press “OK”

  7.

You will receive a text confirmation of the transaction from Equity bank.KPLC will then generate prepaid token valid for your meter and send via SMS.1

  3.

Enter your full Kenya Power meter number e.g.

2831172-01 or 3436980.

Enter the amount you wish to pay which should be between Shs.

Enter your Equitel PIN and press “OK”

  7.

Kenya Power and Lightning Company has continually had to deal with grievances from most of its consumers about token pricing. The latter challenge has left many electricity users in Kenya unsatisfied with the current metric of buying tokens. Prepaid metering was deliberately adopted to introduce convenience into power billing systems. It is clear that many people still do not understand how Kenya power’s complex system run and allocate units. The main concern raised by consumers is varied possibilities in the number of tokens awarded for a given amount of money and time of the month.

Most Kenya power users prefer to buy token when the month is about to end, purposely to get more tokens. Prices of KPLC tokens are calculated automatically and are inclusive of a fixed monthly charges of KEs. Apart from KPLC token cost, mobile money costs of about KEs.

Kenya Power Contact Centre.

Please call our Contact Centre hotline numbers 95551 or 0703070707 or 0732170170 for service-related enquiries.

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